Tipping was brought to the US from Europe after the Civil War and was met with opposition — six states even passed anti-tipping laws that prevented diners from having to tip. The laws were later repealed, but the angst toward the tradition of tipping lives on in the minds of many American customers. San Diego, CA, restaurant owner Jay Porter observed that tipping was not only a point of contention for his customers, but was also causing tension between his staff members and adding to the stressful environment.
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My best friend has been back from her honeymoon for only a few weeks, and she already has another trip on her brain. The difference between her honeymoon and the next vacation? She and her new husband will be treated to a complimentary hotel stay on their next trip! 
Travel professionals surmise that women travelers are more likely 
I can't always be cool, calm, and collected. It inevitably follows that on those stressful days, I have to call my cable or phone company or something equally as undesirable.
And, of course, all I need to push me over the edge is to be "communicating" with a robot, telling me to push a button for this, a button for that, but no button to talk to a living, breathing human being. 
I was throwing a hissy fit yesterday when I saw that Netflix had still not sent me my 
Depending on the type of business, customer service can be a big part of your shopping experience. Whether or not you're actually offered service, if the staff has a way of lurking around you, or if they're overly attentive can weigh on your impression of a store.
I'm likely to skip out on returning to a restaurant if the service was rude, but customer service at stores hasn't kept me away or driven me to revisit. 
Comparison shopping is the name of the game when it comes to buying plane tickets, but I must say I'm delighted when JetBlue or Virgin America turn up on top of my search results. And if the flight is on the long side or a red-eye, I may be willing to pay a little extra for tickets on my favorite carriers. Do you prefer any particular airline to the others? 
I'm sure this British Telecom telemarketer was accustomed to getting hung up on or yelled at by irritated customers, but nothing could have prepared him for the ranting and cussing and sheer volume outta the next customer on his list of peeps to call. My unsolicited advice? This customer needs to calm the f*ck down, watch 
Cell phone contracts have been a bone of contention with customers ever since the invention of the cell phone, but news that some cell companies are going to loosen their policies on contracts means a little more freedom and a few less bones.
This past weekend the 
In a recent 
